Consumer Health Data Privacy Policy
Some U.S. state laws, including Washington’s My Health My Data Act and Nevada’s consumer health data law, treat information about your fitness and physical activity as “consumer health data.” This page explains how Pacemate (“we”) handles that data. It supplements our Privacy Policy, which describes all the information Pacemate collects. If this page conflicts with any other Pacemate privacy notice regarding consumer health data, this page controls.
Consumer health data we collect
- Run and workout records: date and time, activity type, distance, duration, pace, pauses, laps, and goals you set.
- Estimated calories burned and estimated steps, calculated from your distance (we do not collect weight, height, age, sex or heart rate).
- GPS routes of your runs, which could in some cases reveal places you visit.
- Training plan progress and monthly fitness goals.
Pacemate does not read Apple Health and does not collect medical, diagnostic, reproductive or biometric information.
Sources
We collect this data directly from you and from your phone’s GPS while you track a run.
How and why we use it
Only to provide the features you ask for: tracking and showing your runs, progress, grades and insights, training plans, goals, reminders, and spoken run updates, and, if you have an account, backing up your data and syncing it to your other phones. We do not use consumer health data for advertising, we do not sell it, and we do not use it to make decisions about you.
We collect and use consumer health data only as necessary to provide the app and features you request. If we ever want to collect or use it for any other purpose, or share it beyond what is described below, we will first ask for your separate, express consent.
Sharing
If you create an account, your consumer health data is stored by our database provider, Supabase, which processes it only on our behalf to provide the service. Crash reports sent to Sentry are not designed to contain your run data. If you use Pacemate without an account, your consumer health data stays on your phone and is not sent to us.
We do not share consumer health data with any other third party or affiliate, and we do not sell it. We may disclose it if required by law, as described in our Privacy Policy.
We do not set up geofences around health-care facilities.
Your rights
You have the right to:
- Confirm whether we collect, share or sell your consumer health data, and access it, including a list of all third parties and affiliates with which we have shared it.
- Withdraw your consent to our collection and sharing of it.
- Have it deleted, including from our service providers. You can delete your account and all of its cloud data yourself in the app under Settings › Account › Delete Account.
To exercise these rights, email support@pacemateapp.com with “Health data request” in the subject, from the email address on your account. We will respond within 45 days, which may be extended once by another 45 days when reasonably necessary, and we will tell you if we do. We won’t discriminate against you for exercising your rights.
Appeals. If we decline your request, you can appeal by replying to our decision with “Appeal” in the subject. We will respond in writing within 45 days explaining our decision. If your appeal is denied, you may contact the Washington State Attorney General at atg.wa.gov/file-complaint, or the attorney general of your own state.
Contact
Pacemate · support@pacemateapp.com